Enchant vs Freshdesk : Which is Better?

Enchant icon

Enchant

Enchant is a customer support software. Developed by Senvee, Inc.

License: Commercial

Categories: Business & Commerce

Apps available for Online

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Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

Enchant VS Freshdesk Feature comparision

Feature Enchant Freshdesk
Customer service
Customer support
Software as a Service
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email notifications
Forums
Knowledge base
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Task Management
Wiki
Team Collaboration
Modern live chat
Beat maker
Call recording
Contextual sales
Email tracking
Legal CRM
Publishing
Auto responder
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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