Desk.com vs Enchant : Which is Better?

Desk.com icon

Desk.com

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Developed by Salesforce

License: Commercial

Categories: Business & Commerce

Apps available for Online

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Enchant icon

Enchant

Enchant is a customer support software. Developed by Senvee, Inc.

License: Commercial

Categories: Business & Commerce

Apps available for Online

Desk.com VS Enchant Feature comparision

Feature Desk.com Enchant
Customer support
Dockerized
Helpdesk ticketing
Forums
Knowledge base
Software as a Service
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Modern live chat
Beat maker
Call recording
Customizable
Kanban boards
Kanban Chart
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Shared inbox
Comment section
Customer service
Email tracking
Auto responder
Configurable
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Task Management
Wiki
*community curated information: This table may not have the most accurate information. Please suggest changes

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