OTRS Business Solution™ vs Enchant : Which is Better?

OTRS Business Solution™ icon

OTRS Business Solution™

OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support. Developed by OTRS AG

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Linux Online Self-Hosted Perl

VS
VS
Enchant icon

Enchant

Enchant is a customer support software. Developed by Senvee, Inc.

License: Commercial

Categories: Business & Commerce

Apps available for Online

OTRS Business Solution™ VS Enchant Feature comparision

Feature OTRS Business Solution™ Enchant
Customer support
Email notifications
Helpdesk ticketing
Knowledge base
SOAP API
Task Management
Workflow Automation
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email tracking
Auto responder
Customizable
Kanban boards
Kanban Chart
Forums
Software as a Service
Incident management
Inventory management
REST API
Configurable
Modern live chat
Beat maker
Call recording
Bug reporting
Customer service
Customizable triggers
Wiki
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
*community curated information: This table may not have the most accurate information. Please suggest changes

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