Feature | Enchant | Help Scout |
---|---|---|
Customer service | ||
Customer support | ||
Software as a Service | ||
Dockerized | ||
Helpdesk ticketing | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customer Feedback | ||
Customizable | ||
Kanban boards | ||
Kanban Chart | ||
Email notifications | ||
Forums | ||
Knowledge base | ||
Suggestion voting | ||
German | ||
CrowdSourced | ||
Email deliverability | ||
Apps with Google Analytics Integration | ||
Task Management | ||
Wiki | ||
Shared inbox | ||
Comment section | ||
Email tracking | ||
Auto responder | ||
Configurable | ||
Email automation | ||
Email marketing automation | ||
Automatic messages | ||
Integrated Chat | ||
Text chat | ||
Real time collaboration |