Enchant vs OTRS Business Solution™ : Which is Better?

Enchant icon

Enchant

Enchant is a customer support software. Developed by Senvee, Inc.

License: Commercial

Categories: Business & Commerce

Apps available for Online

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OTRS Business Solution™ icon

OTRS Business Solution™

OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support. Developed by OTRS AG

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Linux Online Self-Hosted Perl

Enchant VS OTRS Business Solution™ Feature comparision

Feature Enchant OTRS Business Solution™
Customer service
Customer support
Software as a Service
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email notifications
Forums
Knowledge base
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Task Management
Wiki
SOAP API
Workflow Automation
Email tracking
Auto responder
Incident management
Inventory management
REST API
Configurable
Modern live chat
Beat maker
Call recording
Bug reporting
Customizable triggers
*community curated information: This table may not have the most accurate information. Please suggest changes

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