Freshservice vs GLPI : Which is Better?

Freshservice icon

Freshservice

Freshservice is a straightforward, managed service desk offering with a streamlined and intuitive web interface that provides the ITIL counterpart to Freshdesk. Developed by Freshdesk Inc.

License: Freemium

Apps available for Online Android iPhone Android Tablet iPad

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GLPI icon

GLPI

GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online

Freshservice VS GLPI Feature comparision

Feature Freshservice GLPI
it asset management
Helpdesk ticketing
Incident management
IT Asset Management
Inventory management
REST API
Configurable
CMDB and ProcessManagement
Web-Based
Knowledge base
Task Management
Software as a Service
Employee Self service
Compatible with Microsoft Office
On-premises software
Outlook integration
inventory
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Email notifications
IPAM
Configuration Management
System Info
Asset Management
Customizable
*community curated information: This table may not have the most accurate information. Please suggest changes

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