Get Satisfaction vs LiveAgent : Which is Better?

Get Satisfaction icon

Get Satisfaction

Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction

License: Commercial

Categories: Business & Commerce

Apps available for Online

VS
VS
LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

Get Satisfaction VS LiveAgent Feature comparision

Feature Get Satisfaction LiveAgent
Customer Feedback
Net Promoter Score (NPS)
Embedded email surveys
SMS API
Cross tabulation
Email list
Forums
Integrated Spam Protection
Live Push Notifications
Data API
Logic jump
Mobile friendly
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Knowledge base
Software as a Service
Suggestion voting
German
Add collaborators/moderators
Argument mapping
Idea evaluation
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Beat maker
Call recording
Customer service
Gamification
Integrated Chat
Live Chat
Modern live chat
Voice Call
Chat history
Email automation
Encrypted chat
Knowledge Base structuring
Email notifications
Email tracking
Auto responder
Chat Bot
Real-time analytics
Support for Multiple Users
*community curated information: This table may not have the most accurate information. Please suggest changes

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