Get Satisfaction vs LiveAgent : Which is Better?
Get Satisfaction
Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction
License: Commercial
VS
VS
Get Satisfaction VS LiveAgent Feature comparision
| Feature | Get Satisfaction | LiveAgent |
|---|---|---|
| Customer Feedback | ||
| Net Promoter Score (NPS) | ||
| Embedded email surveys | ||
| SMS API | ||
| Cross tabulation | ||
| Email list | ||
| Forums | ||
| Integrated Spam Protection | ||
| Live Push Notifications | ||
| Data API | ||
| Logic jump | ||
| Mobile friendly | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customizable | ||
| Helpdesk ticketing | ||
| Kanban boards | ||
| Kanban Chart | ||
| Customer support | ||
| Knowledge base | ||
| Software as a Service | ||
| Suggestion voting | ||
| German | ||
| Add collaborators/moderators | ||
| Argument mapping | ||
| Idea evaluation | ||
| Single Sign-On | ||
| Share Roadmaps | ||
| Slack integration | ||
| Anonymous Commenting | ||
| CrowdSourced | ||
| Email deliverability | ||
| Apps with Google Analytics Integration | ||
| Beat maker | ||
| Call recording | ||
| Customer service | ||
| Gamification | ||
| Integrated Chat | ||
| Live Chat | ||
| Modern live chat | ||
| Voice Call | ||
| Chat history | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Email notifications | ||
| Email tracking | ||
| Auto responder | ||
| Chat Bot | ||
| Real-time analytics | ||
| Support for Multiple Users |
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