Help Scout vs DeskPRO : Which is Better?

Help Scout icon

Help Scout

Help Scout is an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

License: Commercial

Categories: Business & Commerce

Apps available for Online iPhone

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DeskPRO icon

DeskPRO

DeskPRO is a helpdesk software platform for service and support. Developed by DeskPRO

License: Commercial

Apps available for Online Self-Hosted

Help Scout VS DeskPRO Feature comparision

Feature Help Scout DeskPRO
Customer Feedback
Customer service
Customer support
Knowledge base
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Shared inbox
Comment section
Email tracking
Auto responder
Customizable
Forums
Software as a Service
Configurable
Task Management
Wiki
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Text chat
Real time collaboration
*community curated information: This table may not have the most accurate information. Please suggest changes

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