Intercom vs UseResponse : Which is Better?

Intercom icon

Intercom

Intercom is a corporate messaging software.

License: Freemium

Apps available for Online Android iPhone

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UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

Intercom VS UseResponse Feature comparision

Feature Intercom UseResponse
Onboarding
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
User Profiles
Email marketing automation
Automatic messages
Integrated Chat
Chat history
Customer service
Customer support
Helpdesk ticketing
Contextual sales
Email tracking
Legal CRM
Publishing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Knowledge base
Online chat
Customizable
Kanban boards
Kanban Chart
Chat Bot
Real-time analytics
Support for Multiple Users
Shared inbox
Comment section
Lead Generation
Artificial intelligence
Bots
Multiple languages
Canned responses
Chat
Community based
Flexible customizations
German
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Dockerized
Forums
Software as a Service
Suggestion voting
Email notifications
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
*community curated information: This table may not have the most accurate information. Please suggest changes

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