Drift vs Intercom : Which is Better?

Drift icon

Drift

Drift is a conversation-driven marketing and sales platform. Developed by Drift, Inc.

License: Freemium

Apps available for Online Slack

VS
VS
Intercom icon

Intercom

Intercom is a corporate messaging software.

License: Freemium

Apps available for Online Android iPhone

Drift VS Intercom Feature comparision

Feature Drift Intercom
Onboarding
Artificial intelligence
Bots
Customer support
Live Chat
SMS Messaging
Chat history
Customer service
Helpdesk ticketing
Email automation
Encrypted chat
Knowledge Base structuring
Email marketing automation
Automatic messages
Integrated Chat
Chat Bot
Real-time analytics
Support for Multiple Users
Knowledge base
Online chat
Chat
Workflow Automation
Agent dashboard
Chat widget
User session recording
Visitor recording
Real time collaboration
Shared inbox
User Profiles
Contextual sales
Email tracking
Legal CRM
Publishing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Comment section
Lead Generation
*community curated information: This table may not have the most accurate information. Please suggest changes

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