Feature | Kayako | Gmelius |
---|---|---|
Customer Chat | ||
Customer service | ||
Knowledge base | ||
Live Chat | ||
Customer support | ||
Dockerized | ||
Helpdesk ticketing | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customer Feedback | ||
Chat Bot | ||
Real-time analytics | ||
Support for Multiple Users | ||
Email notifications | ||
Customizable | ||
Kanban boards | ||
Kanban Chart | ||
Email automation | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Email tracking | ||
Auto responder | ||
Forums | ||
Software as a Service | ||
Email marketing automation | ||
Gmail integration | ||
Bug reporting | ||
Customizable triggers | ||
Google Chrome extension | ||
Tracker blocker | ||
Google Chrome Extensions | ||
Custom rules | ||
Auto Follow up Mail | ||
Group collaboration | ||
Hashtags | ||
Organize mails | ||
Real time collaboration | ||
Safari extension | ||
Shared inbox | ||
Slack integration | ||
Snooze mail | ||
Team Collaboration | ||
Todos | ||
Workspaces | ||
Comment section | ||
Link tracking | ||
Email reminder | ||
Email scheduling | ||
Exchange | ||
Reminders | ||
Firefox Extensions | ||
Mail Merge | ||
Document tracking | ||
Zapier integration | ||
Integration with CRMs |