Drift vs Kayako : Which is Better?

Drift icon

Drift

Drift is a conversation-driven marketing and sales platform. Developed by Drift, Inc.

License: Freemium

Apps available for Online Slack

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VS
Kayako icon

Kayako

Kayako is a customer service software. Developed by Kayako

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

Drift VS Kayako Feature comparision

Feature Drift Kayako
Onboarding
Artificial intelligence
Bots
Customer support
Live Chat
SMS Messaging
Chat history
Customer service
Helpdesk ticketing
Email automation
Encrypted chat
Knowledge Base structuring
Email marketing automation
Automatic messages
Integrated Chat
Chat Bot
Real-time analytics
Support for Multiple Users
Knowledge base
Online chat
Chat
Workflow Automation
Agent dashboard
Chat widget
User session recording
Visitor recording
Real time collaboration
Shared inbox
Customer Chat
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email notifications
Customizable
Kanban boards
Kanban Chart
Email tracking
Auto responder
Forums
Software as a Service
Gmail integration
Bug reporting
Customizable triggers
*community curated information: This table may not have the most accurate information. Please suggest changes

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