LiveChat vs Zendesk : Which is Better?

LiveChat icon

LiveChat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Developed by LiveChat

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Online Android iPhone

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Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

LiveChat VS Zendesk Feature comparision

Feature LiveChat Zendesk
Canned responses
Chat Bot
Integration with CRMs
Custom widgets
Customizable
Email automation
Encrypted chat
Helpdesk ticketing
Knowledge base
Live Chat
Online chat
Customer support
Forums
Software as a Service
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Kanban boards
Kanban Chart
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Suggestion voting
German
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording
*community curated information: This table may not have the most accurate information. Please suggest changes

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