Open Web Analytics vs Smartlook : Which is Better?

Open Web Analytics icon

Open Web Analytics

Open Web Analytics (OWA) is open source web analytics software. Developed by Peter Adams

License: Open Source

Apps available for Online Self-Hosted Discontinued

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Smartlook icon

Smartlook

Smartlook records behavior of website visitors. Developed by Smartsupp.com, s.r.o.

License: Free

Apps available for Online

Open Web Analytics VS Smartlook

Open Web Analytics is an open-source platform offering deep insights into visitor statistics, making it ideal for those who prefer customization. In contrast, Smartlook provides a more user-friendly experience with advanced features like heatmaps and session recordings, better suited for businesses seeking comprehensive user behavior analysis.

Open Web Analytics

Pros:

  • Open-source and free to use
  • Customizable and flexible
  • Provides detailed visitor statistics
  • Supports multiple websites
  • Real-time data tracking

Cons:

  • Requires technical knowledge for installation
  • Limited support resources
  • Lacks advanced features compared to competitors

Smartlook

Pros:

  • User-friendly interface
  • Heatmaps and session recordings
  • Event tracking capabilities
  • Integration with other marketing tools
  • Powerful funnel analysis

Cons:

  • Pricing can be high for small businesses
  • Limited customization options
  • May require additional tools for comprehensive analysis

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