Trakdesk vs Freshdesk : Which is Better?

Trakdesk icon

Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk

License: Commercial

Apps available for Mac OS X Windows Linux Online Windows Mobile

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Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

Trakdesk VS Freshdesk Feature comparision

Feature Trakdesk Freshdesk
Gamification
Customer Feedback
Customer service
Customer support
Knowledge base
Software as a Service
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Kanban boards
Kanban Chart
Shared inbox
Comment section
Email tracking
Email notifications
Forums
Suggestion voting
German
Configurable
Team Collaboration
Modern live chat
Beat maker
Call recording
Contextual sales
Legal CRM
Publishing
Auto responder
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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