Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk
License: Commercial
Feature | Trakdesk | Freshdesk |
---|---|---|
Gamification | ||
Customer Feedback | ||
Customer service | ||
Customer support | ||
Knowledge base | ||
Software as a Service | ||
Dockerized | ||
Helpdesk ticketing | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customizable | ||
Kanban boards | ||
Kanban Chart | ||
Shared inbox | ||
Comment section | ||
Email tracking | ||
Email notifications | ||
Forums | ||
Suggestion voting | ||
German | ||
Configurable | ||
Team Collaboration | ||
Modern live chat | ||
Beat maker | ||
Call recording | ||
Contextual sales | ||
Legal CRM | ||
Publishing | ||
Auto responder | ||
Email automation | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Live Chat |