Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk
License: Commercial
Feature | Trakdesk | osTicket |
---|---|---|
Gamification | ||
Customer Feedback | ||
Customer service | ||
Customer support | ||
Knowledge base | ||
Software as a Service | ||
Dockerized | ||
Helpdesk ticketing | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Customizable | ||
Kanban boards | ||
Kanban Chart | ||
Shared inbox | ||
Comment section | ||
Email tracking | ||
Email notifications | ||
Forums | ||
Suggestion voting | ||
German | ||
Configurable | ||
Customer Chat | ||
Task Management | ||
Auto responder | ||
Incident management | ||
Inventory management | ||
REST API | ||
Wiki | ||
Bug reporting | ||
Release Management |