Zendesk vs Survicate : Which is Better?

Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

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Survicate icon

Survicate

Survicate is an all-in-one customer feedback tool focused on SMB. Developed by Survicate

License: Freemium

Apps available for Online

Zendesk VS Survicate Feature comparision

Feature Zendesk Survicate
Customer support
Forums
Knowledge base
Software as a Service
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Helpdesk ticketing
Customizable
Kanban boards
Kanban Chart
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Suggestion voting
German
Shared inbox
Comment section
Customer service
Modern live chat
Beat maker
Call recording
Conversion Rate Optimization
Customer Analytics
Real-time analytics
Advanced targeting
Behavioural targeting
Category filters
Conversion tracking
Feedback
Lead Generation
Marketo integration
Mobile friendly
Net Promoter Score (NPS)
Pop-up surveys
Question Branching
Salesforce integration
Skip Logic
White-labeled
Cross tabulation
Data API
Logic jump
Quiz maker
Multiple languages
Responsive design
Embedded email surveys
SMS API
Mouse Heatmaps
Visitor recording
IFTTT integration
Real time collaboration
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
*community curated information: This table may not have the most accurate information. Please suggest changes

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