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Top Alternatives to Survicate

Looking for Survicate alternatives? We've curated 34 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

SupportBee

SupportBee

Commercial

SupportBee is an email ticketing system designed to streamline customer support for teams. It centralizes support emails, enables team collaboration, and offers features like knowledge base management and reporting to improve efficiency.

Key Features

  • Clean and intuitive user interface
  • Excellent team collaboration features
  • Easy to set up and start using

vs Survicate

Clean and intuitive user interface compared to Survicate
UseResponse

UseResponse

Commercial

UseResponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. It's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development.

Key Features

  • Integrated suite of support and community tools.
  • Strong features for gathering and managing customer feedback.
  • Flexible deployment options (SaaS and Dockerized).

vs Survicate

Integrated suite of support and community tools. compared to Survicate
UserVoice

UserVoice

Commercial

UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth.

Key Features

  • Consolidates feedback, support, and knowledge base in one platform.
  • Effective democratic voting system for feature prioritization.
  • Transparent communication of product roadmaps to users.

vs Survicate

Consolidates feedback, support, and knowledge base in one platform. compared to Survicate
Get Satisfaction

Get Satisfaction

Commercial

Get Satisfaction is a customer community platform designed to enhance technical support, foster peer-to-peer assistance, and gather valuable customer feedback through forums, knowledge bases, and feedback tools.

Key Features

  • Strong platform for building and managing customer communities.
  • Effectively facilitates peer-to-peer support.
  • Integrated feedback tools provide valuable insights.

vs Survicate

Strong platform for building and managing customer communities. compared to Survicate
LimeSurvey

LimeSurvey

Open Source

LimeSurvey is a powerful, free, and open-source online survey application written in PHP. It supports various database backends and is distributed under the APL license. Offering extensive features for creating, distributing, and analyzing surveys, it's a flexible alternative to commercial survey tools.

Key Features

  • Free and open source with no licensing costs.
  • Highly customizable with advanced features like complex logic.
  • Supports multiple languages effectively.

vs Survicate

Free and open source with no licensing costs. compared to Survicate
UserEcho

UserEcho

Commercial

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency.

Key Features

  • Integrated feedback, knowledge base, and support in one platform.
  • Strong community feedback and suggestion management features.
  • Reduces support load through effective knowledge base.

vs Survicate

Integrated feedback, knowledge base, and support in one platform. compared to Survicate
Zendesk

Zendesk

Commercial

Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.

Key Features

  • Comprehensive omnichannel support capabilities.
  • Robust and centralized ticketing system.
  • Integrated live chat for real-time support.

vs Survicate

Comprehensive omnichannel support capabilities. compared to Survicate
Responster

Responster

Free

Responster is a robust feedback platform designed to empower businesses by providing tools for creating, distributing, and analyzing surveys, polls, and forms. It emphasizes clarity, collaboration, and control throughout the feedback collection process, making it suitable for various organizational needs.

Key Features

  • User-friendly drag-and-drop form builder.
  • Excellent mobile responsiveness for all forms and surveys.
  • Powerful logic jump feature for dynamic surveys.

vs Survicate

User-friendly drag-and-drop form builder. compared to Survicate
Typeform

Typeform

Freemium

Typeform is a cloud-based platform revolutionizing the way you collect data through beautiful, interactive forms and surveys. It emphasizes engaging user experiences over traditional, static form builders, making data collection more enjoyable and effective.

Key Features

  • Highly engaging and user-friendly conversational interface.
  • Beautiful and customizable design leads to higher completion rates.
  • Intuitive drag-and-drop form builder requires no coding.

vs Survicate

Highly engaging and user-friendly conversational interface. compared to Survicate
SmartSurvey

SmartSurvey

Freemium

SmartSurvey is a comprehensive online survey software empowering users to collect, analyze, and report data efficiently. Its SааS рlatfоrm simplifies creating stylish, multi-language surveys across various channels, including web, SMS, and offline, providing robust tools for insightful data analysis and reporting for informed decision-making.

Key Features

  • Intuitive survey creation interface with drag-and-drop functionality.
  • Supports multiple data collection methods including web, SMS, and offline.
  • Strong data analysis and reporting features like cross-tabulation and real-time results.

vs Survicate

Intuitive survey creation interface with drag-and-drop functionality. compared to Survicate
HunchBuzz

HunchBuzz

Freemium

HunchBuzz is an idea management platform designed for HR, Change & Transformation, and Innovation departments to capture, curate, and action insights.

Key Features

  • Effective gamification features to drive engagement.
  • Comprehensive tools for managing the idea lifecycle.
  • Supports both internal and external feedback collection.

vs Survicate

Effective gamification features to drive engagement. compared to Survicate
Zent.IO

Zent.IO

Commercial

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Key Features

  • Unified omnichannel inbox improves agent efficiency.
  • Robust ticketing system for organized issue resolution.
  • Integrated knowledge base aids agents and customer self-service.

vs Survicate

Unified omnichannel inbox improves agent efficiency. compared to Survicate
Ramen

Ramen

Freemium

Ramen is a comprehensive software platform designed to help businesses deeply understand their users through advanced data collection, organization, and analysis.

Key Features

  • Consolidates user data from multiple sources for a unified view.
  • Provides tools for both collecting and acting on user feedback.
  • Integrates with popular project management and communication tools.

vs Survicate

Consolidates user data from multiple sources for a unified view. compared to Survicate
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

Key Features

  • High degree of customization for workflows and fields.
  • Comprehensive knowledge base for self-service.
  • Powerful automation features reduce manual tasks.

vs Survicate

High degree of customization for workflows and fields. compared to Survicate
Rational Survey

Rational Survey

Freemium

Rational Survey is a comprehensive online platform designed for creating, distributing, and analyzing questionnaire-based surveys and polls. It offers robust tools for collecting customer, employee, and general feedback, supporting multiple languages and providing powerful data analysis capabilities.

Key Features

  • Intuitive and user-friendly form builder requiring no coding.
  • Supports multiple languages for global audience reach.
  • Advanced logic and branching enable dynamic and intelligent surveys.

vs Survicate

Intuitive and user-friendly form builder requiring no coding. compared to Survicate
SurveyMonkey

SurveyMonkey

Freemium

SurveyMonkey is a leading online platform for creating and analyzing surveys. It empowers individuals and organizations to gather valuable feedback for various purposes, from market research to event planning, with user-friendly tools and robust data analysis capabilities.

Key Features

  • User-friendly interface for easy survey creation.
  • Wide range of question types and templates available.
  • Multiple distribution options for reaching your audience.

vs Survicate

User-friendly interface for easy survey creation. compared to Survicate
UserReport

UserReport

Free

UserReport provides website owners with free tools including online surveys and a feedback forum to understand user demographics, gather feedback, and identify areas for improvement. Gain insights into user needs and measure key metrics like Net Promoter Score to enhance user experience.

Key Features

  • Completely free to use
  • Combines surveys and feedback forum
  • Google Analytics integration for deeper insights

vs Survicate

Completely free to use compared to Survicate
Desk.com

Desk.com

Commercial

Desk.com is a robust online customer support and help desk solution designed for small businesses and rapidly expanding companies. It centralizes customer interactions, streamlines support workflows, and provides tools for efficient issue resolution and customer engagement.

Key Features

  • Centralized management of customer interactions from multiple channels.
  • Robust ticketing system for efficient issue resolution.
  • Comprehensive self-service options with knowledge base and forums.

vs Survicate

Centralized management of customer interactions from multiple channels. compared to Survicate
Crazy Engage

Crazy Engage

Commercial

Crazy Engage is a comprehensive customer engagement platform designed to boost email lists, social followers, and customer conversions through non-intrusive, targeted campaigns.

Key Features

  • Effective behavioural targeting reduces user annoyance.
  • Strong focus on both email list building and social growth.
  • Seamless integration with Mailchimp simplifies email marketing workflows.

vs Survicate

Effective behavioural targeting reduces user annoyance. compared to Survicate
SurveySparrow

SurveySparrow

Commercial

SurveySparrow is an omnichannel experience management platform designed to help businesses collect rich customer and employee feedback through engaging surveys. It offers a conversational interface, powerful automation, and detailed analytics for comprehensive experience insights.

Key Features

  • Engaging conversational survey format increases response rates.
  • Omnichannel distribution allows reaching users across multiple platforms.
  • Comprehensive platform for both Customer and Employee Experience.

vs Survicate

Engaging conversational survey format increases response rates. compared to Survicate
Enchant

Enchant

Commercial

Enchant is a customer support software designed to streamline communication and manage customer interactions efficiently. It offers a unified inbox, automation features, knowledge base, and reporting to empower support teams and enhance customer satisfaction. Built as a Software as a Service, it provides scalability and accessibility for businesses of all sizes.

Key Features

  • Centralized unified inbox for all customer communications.
  • Features like Knowledge Base can reduce support volume.
  • Automation capabilities improve efficiency and response times.

vs Survicate

Centralized unified inbox for all customer communications. compared to Survicate
mySurveyLab

mySurveyLab

Commercial

MySurveyLab is a professional online survey and research platform designed for businesses of all sizes. It offers advanced tools for creating engaging surveys, tests, and polls, collecting data across multiple channels, and conducting in-depth analysis to gain valuable insights into customer feedback, market trends, and employee satisfaction.

Key Features

  • Extensive feature set covering survey creation, distribution, and analysis.
  • Supports multi-channel data collection including online, offline, and embedded methods.
  • Offers robust integrations with popular business applications.

vs Survicate

Extensive feature set covering survey creation, distribution, and analysis. compared to Survicate
SurveyMoz

SurveyMoz

Freemium

SurveyMoz is a versatile online platform designed for creating, distributing, and analyzing a wide range of surveys, polls, and forms. It caters to various needs, from gathering customer feedback and conducting market research to creating quizzes and collecting leads.

Key Features

  • User-friendly drag-and-drop form builder makes creation easy
  • Supports advanced survey logic and branching for customization
  • Offers useful integrations with productivity and communication tools

vs Survicate

User-friendly drag-and-drop form builder makes creation easy compared to Survicate
Deskero

Deskero

Commercial

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.

Key Features

  • Strong social media integration for comprehensive support
  • Includes essential features like knowledge base and forums for self-service
  • Offers good customization options to fit specific business needs

vs Survicate

Strong social media integration for comprehensive support compared to Survicate
Wufoo

Wufoo

Commercial

Wufoo, powered by SurveyMonkey, is a user-friendly online form builder that allows anyone to create custom forms, surveys, and online applications without needing to write code. It offers a drag-and-drop interface, various integrations, and powerful reporting features to streamline data collection.

Key Features

  • Extremely easy to use drag-and-drop interface.
  • Wide variety of form field types and customization options.
  • Powerful conditional logic for creating dynamic forms.

vs Survicate

Extremely easy to use drag-and-drop interface. compared to Survicate
GetSiteControl

GetSiteControl

Freemium

GetSiteControl is a powerful suite of engagement widgets designed to help website owners convert visitors into subscribers, leads, and customers. It offers a no-code platform for creating customizable forms, surveys, live chat, social sharing buttons, and more.

Key Features

  • All-in-one suite of website engagement widgets.
  • Easy-to-use no-code interface for creation and customization.
  • Powerful behavioral and exit-intent targeting options.

vs Survicate

All-in-one suite of website engagement widgets. compared to Survicate
idea.informer

Idea Informer is a comprehensive feedback management platform designed to empower organizations to collect, organize, and prioritize user ideas and suggestions. It serves as a central hub for fostering community engagement and driving product development based on valuable insights.

Key Features

  • Comprehensive feedback management with integrated community features.
  • Strong tools for prioritizing and actioning feedback.
  • Highly customizable to fit specific organizational needs.

vs Survicate

Comprehensive feedback management with integrated community features. compared to Survicate
HappyFox

HappyFox

Commercial

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Key Features

  • Centralized ticketing system for multiple channels.
  • Comprehensive knowledge base feature for self-service.
  • Useful asset and task management capabilities.

vs Survicate

Centralized ticketing system for multiple channels. compared to Survicate
Webanketa.com

Webanketa.com is a versatile online platform designed for effortlessly creating, distributing, and analyzing a wide range of online forms including questionnaires, surveys, tests, and polls. It offers intuitive tools for various data collection needs.

Key Features

  • Versatile for surveys, quizzes, tests, and polls.
  • Intuitive drag-and-drop form builder.
  • Powerful logic and targeting features.

vs Survicate

Versatile for surveys, quizzes, tests, and polls. compared to Survicate
JotForm

JotForm

Freemium

JotForm is a powerful online form builder that simplifies the process of creating custom forms for various purposes without requiring any coding knowledge. It offers intuitive drag-and-drop tools, a vast template library, and robust integrations for seamless data collection and workflow automation.

Key Features

  • User-friendly drag-and-drop interface.
  • Extensive template library.
  • Wide range of integrations with third-party apps.

vs Survicate

User-friendly drag-and-drop interface. compared to Survicate
Tender Support

Tender Support

Commercial

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations.

Key Features

  • Integrated helpdesk, forums, and knowledge base in one platform.
  • Strong emphasis on customer self-service reduces support volume.
  • Centralized ticketing system streamlines inquiry management.

vs Survicate

Integrated helpdesk, forums, and knowledge base in one platform. compared to Survicate
Smartlook

Smartlook

Free

Smartlook is a qualitative analytics solution that provides businesses of all sizes with tools to understand user behavior. It offers session recording, heatmaps, and funnel analysis to help identify roadblocks and optimize the user experience on websites and mobile applications.

Key Features

  • Provides deep insights into user behavior through visual data.
  • Session recordings are invaluable for debugging and identifying usability issues.
  • Heatmaps help understand aggregate user engagement patterns.

vs Survicate

Provides deep insights into user behavior through visual data. compared to Survicate
IQ Polls

IQ Polls

Freemium

IQ Polls is an interactive voting and polling platform designed to enhance engagement in presentations, classrooms, events, and more. It enables real-time audience participation through various question types, including polls, quizzes, and word clouds, accessible via web or SMS.

Key Features

  • Supports both web and SMS participation for maximum accessibility.
  • Offers a wide range of question types including polls, quizzes, and word clouds.
  • Real-time results display provides immediate insights and facilitates dynamic discussions.

vs Survicate

Supports both web and SMS participation for maximum accessibility. compared to Survicate
OneDesk

OneDesk

Freemium

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

Key Features

  • Unifies project management, customer service, and product development.
  • Directly integrates customer feedback into development workflows.
  • High degree of customization to fit specific business needs.

vs Survicate

Unifies project management, customer service, and product development. compared to Survicate

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