GoToAssist Alternatives for Online

LogMeIn provides secure and reliable remote access, management, and support solutions for individuals and businesses. Known for its robust feature set, it enables users to connect to and control computers remotely, transfer files, and provide technical assistance from anywhere.

SupportBee is an email ticketing system designed to streamline customer support for teams. It centralizes support emails, enables team collaboration, and offers features like knowledge base management and reporting to improve efficiency.

InvGate Service Desk is a comprehensive IT service management (ITSM) solution designed to streamline IT support operations, improve efficiency, and enhance user satisfaction through features like self-service, knowledge management, and automation.

eHorus is a robust cloud-based remote management and control solution designed for IT professionals and businesses. It enables secure, efficient access to remote devices through a simple SaaS platform. Key capabilities include remote desktop, file transfer, shell access, and process management for streamlined IT administration.

TeamSupport is a comprehensive customer support platform designed specifically for Business-to-Business (B2B) companies. It enhances customer service operations, streamlines internal collaboration, and provides deep insights into customer health and ticket resolution, ultimately aiming to reduce support costs while improving customer satisfaction.

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Desk.com is a robust online customer support and help desk solution designed for small businesses and rapidly expanding companies. It centralizes customer interactions, streamlines support workflows, and provides tools for efficient issue resolution and customer engagement.

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

VisionProject is a comprehensive project management platform designed to streamline workflows, enhance team collaboration, and provide robust tools for managing projects of varying complexity. It caters to businesses looking for an all-in-one solution for task management, resource allocation, client communication, and issue tracking.

Enchant is a customer support software designed to streamline communication and manage customer interactions efficiently. It offers a unified inbox, automation features, knowledge base, and reporting to empower support teams and enhance customer satisfaction. Built as a Software as a Service, it provides scalability and accessibility for businesses of all sizes.

ConnectWise Control, formerly ScreenConnect, is a robust self-hosted remote support and access solution designed for businesses of all sizes. It provides secure, fast, and flexible remote control capabilities, enabling IT professionals to troubleshoot issues, perform maintenance, and manage systems remotely.

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations.

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.