Apps to Customer Feedback

SurveySparrow is an omnichannel experience management platform designed to help businesses collect rich customer and employee feedback through engaging surveys. It offers a conversational interface, powerful automation, and detailed analytics for comprehensive experience insights.

Marker is a powerful visual bug reporting and feedback tool designed for development teams, designers, testers, and clients. It simplifies collecting, annotating, and submitting precise bug reports and visual feedback directly from any website, integrating seamlessly with popular project management and issue tracking systems.

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

HeatMapCo offers a comprehensive suite of website analytics tools, primarily focusing on eye-tracking and mouse movement heatmaps, session recordings, and user feedback to help businesses optimize user experience and increase conversion rates. It caters to web developers, designers, and marketers seeking actionable insights into user behavior on their websites.

OSQA is a robust, open-source question and answer system designed to power community-driven knowledge sharing platforms. Built on Python and Django, it provides the tools needed to create Stack Overflow-style forums where users can ask, answer, and rate questions.

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations.

IQ Polls is an interactive voting and polling platform designed to enhance engagement in presentations, classrooms, events, and more. It enables real-time audience participation through various question types, including polls, quizzes, and word clouds, accessible via web or SMS.

Eyenewton is a comprehensive platform designed to help businesses gather, analyze, and act upon customer feedback through customizable widgets and integrated engagement tools.

Wooclap is an interactive presentation and polling platform designed for educators, trainers, and presenters to engage their audience dynamically through various question types and interactive activities.

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

FormTitan is a powerful, no-code online form builder designed for businesses needing advanced data collection, workflow automation, and integration capabilities. It goes beyond simple surveys to facilitate complex processes.

ClickDesk revolutionizes customer support with unified live chat, voice chat, and helpdesk ticketing. Engage visitors in real-time, provide instant assistance, and streamline support operations to boost satisfaction and drive sales through personalized interactions.

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

poll.ly is a comprehensive platform for gathering ideas and opinions, offering robust tools for creating polls, surveys, and facilitating brainstorming sessions. It caters to individuals and organizations looking to collect feedback, conduct market research, or engage communities through interactive data collection methods.

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Helpjuice is a robust, web-based knowledge base software designed to empower businesses to quickly create, organize, and maintain comprehensive self-service support content for their customers and internal teams. It focuses on intuitive content creation, advanced analytics, and deep customization options to improve customer satisfaction and reduce support load.

Kliqqi is a flexible open-source content management system designed to build community-driven social networks, idea boards, and news aggregators. It emphasizes user participation and customization to create tailored online communities.

OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.

IP.Board, now part of the IPS Community Suite, is a robust, feature-rich platform for building and managing online communities. It offers a comprehensive set of tools for forums, content management, e-commerce integration, and more, catering to diverse community needs.

Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics.

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

Pubble is a real-time engagement platform designed to enhance customer interaction through features like community Q&A, feedback collection, and real-time messaging, fostering stronger connections and improving support efficiency.

Vanilla is a versatile, open-source forum software built on PHP, designed for creating vibrant online communities. It offers a balance of ease of use and powerful customization options.

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Lucky Orange is a comprehensive conversion optimization suite designed to help businesses understand visitor behavior on their websites. It provides a suite of tools like heatmaps, session recordings, chat, and polls to analyze user interaction and identify areas for improvement in user experience and conversion rates.

SessionCam offers comprehensive customer experience analytics, utilizing session replay and heatmaps to visualize user interactions and identify friction points on your website, ultimately driving conversion rate optimization.

Niftio revolutionizes presentations with AI-powered tools, interactive features, and advanced analytics, empowering users to create engaging, data-driven presentations and connect effectively with their audience.

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Crazy Engage is a comprehensive customer engagement platform designed to boost email lists, social followers, and customer conversions through non-intrusive, targeted campaigns.