ClickDesk vs Smartsupp : Which is Better?
ClickDesk
ClickDesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions. Developed by ClickDesk Corp.
License: Commercial
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ClickDesk VS Smartsupp
ClickDesk offers a unique combination of live chat and video chat functionalities, making it suitable for businesses that prioritize face-to-face interaction. In contrast, Smartsupp provides a more user-friendly experience with strong multilingual support and visitor tracking, making it ideal for e-commerce businesses.
ClickDesk
Pros:
- Live chat support
- Video chat functionality
- Integrations with various CRM tools
- Customizable chat widget
- Mobile app availability
Cons:
- Limited reporting capabilities
- No mobile app for Android
- Higher pricing compared to competitors
Smartsupp
Pros:
- User-friendly interface
- Multilingual support
- Visitor tracking
- Integration with e-commerce platforms
- Automated responses
Cons:
- Limited customization options
- Some features require additional costs
- No video chat feature
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