Drift VS Zendesk Chat Feature comparision
| Feature | Drift | Zendesk Chat |
|---|---|---|
| Onboarding | ||
| Artificial intelligence | ||
| Bots | ||
| Customer support | ||
| Live Chat | ||
| SMS Messaging | ||
| Chat history | ||
| Customer service | ||
| Helpdesk ticketing | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Email marketing automation | ||
| Automatic messages | ||
| Integrated Chat | ||
| Chat Bot | ||
| Real-time analytics | ||
| Support for Multiple Users | ||
| Knowledge base | ||
| Online chat | ||
| Chat | ||
| Workflow Automation | ||
| Agent dashboard | ||
| Chat widget | ||
| User session recording | ||
| Visitor recording | ||
| Real time collaboration | ||
| Shared inbox | ||
| Modern live chat | ||
| Beat maker | ||
| Call recording |
Compare Drift
Compare Userlike Live Chat and Drift and decide which is most suitable for you.