Get Satisfaction vs mySurveyLab : Which is Better?

Get Satisfaction icon

Get Satisfaction

Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction

License: Commercial

Categories: Business & Commerce

Apps available for Online

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mySurveyLab icon

mySurveyLab

MySurveyLab is an online survey system that can be used by businesses of any kind and size.

License: Commercial

Apps available for Online

Get Satisfaction VS mySurveyLab

mySurveyLab excels in creating detailed surveys and analyzing data, making it ideal for market research. Get Satisfaction, on the other hand, focuses more on community engagement and feedback, making it suitable for businesses looking to enhance customer interaction and support.

Get Satisfaction

Pros:

  • Community engagement features
  • Customizable feedback forms
  • Integration with social media
  • User-friendly design
  • Analytical tools for insights

Cons:

  • Less focus on survey creation
  • More geared towards community feedback
  • Limited survey customization compared to mySurveyLab

mySurveyLab

Pros:

  • User-friendly interface
  • Advanced survey customization
  • Real-time data analysis
  • Integration with multiple platforms
  • Robust reporting features

Cons:

  • Limited free plan options
  • Can become expensive for larger teams
  • Some advanced features may require technical knowledge

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