GLPI vs Freshservice : Which is Better?

GLPI

GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online

Freshservice

Freshservice is a straightforward, managed service desk offering with a streamlined and intuitive web interface that provides the ITIL counterpart to Freshdesk. Developed by Freshdesk Inc.

License: Freemium

Categories: Business & Commerce Development

Apps available for Online Android iPhone Android Tablet iPad

GLPI VS Freshservice Feature comparision

Feature	GLPI	Freshservice
inventory
Inventory management
Helpdesk ticketing
Incident management
Knowledge base
REST API
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Email notifications
Software as a Service
IPAM
Configuration Management
System Info
Configurable
Asset Management
Customizable
IT Asset Management
it asset management
CMDB and ProcessManagement
Web-Based
Task Management
Employee Self service
Compatible with Microsoft Office
On-premises software
Outlook integration