GLPI vs OTRS ITSM

GLPI and OTRS ITSM are both powerful solutions in their space. GLPI offers glpi is a free and open-source it asset management and service desk system. it provides comprehensive features for managing hardware and software inventory, handling support tickets, and overseeing it infrastructure efficiently., while OTRS ITSM provides otrs itsm is a comprehensive it service management solution designed to optimize business processes, manage it infrastructure, and enhance customer support. it provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.. Compare their features and pricing to find the best match for your needs.