GLPI vs OTRS ITSM : Which is Better?
GLPI VS OTRS ITSM Feature comparision
| Feature | GLPI | OTRS ITSM |
|---|---|---|
| inventory | ||
| Inventory management | ||
| Helpdesk ticketing | ||
| Incident management | ||
| Knowledge base | ||
| REST API | ||
| Customer support | ||
| Dockerized | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Forums | ||
| Hardware Monitoring | ||
| Email notifications | ||
| Software as a Service | ||
| IPAM | ||
| Configuration Management | ||
| System Info | ||
| Configurable | ||
| Asset Management | ||
| Customizable | ||
| IT Asset Management | ||
| CMDB and ProcessManagement | ||
| Customer service | ||
| First person view | ||
| Service Level Management | ||
| Web-Based | ||
| Workflow Automation | ||
| Task Management | ||
| Whatsapp integration | ||
| Support for Bootstrap |
Compare GLPI
Compare InvGate Assets and GLPI and decide which is most suitable for you.
Compare InvGate Service Desk and GLPI and decide which is most suitable for you.
Compare OTRS Business Solution™ and GLPI and decide which is most suitable for you.
