GoToAssist vs Aeroadmin : Which is Better?

GoToAssist icon

GoToAssist

GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. Developed by Citrix Systems, Inc.

License: Commercial

Categories: Business & Commerce Network & Admin

Apps available for Windows Online Android iPhone Android Tablet

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Aeroadmin icon

Aeroadmin

AeroAdmin is a zero configuration free remote desktop software. Use it for quick and easy remote desktop access and PC control. Developed by Aeroadmin

License: Free

Categories: Business & Commerce Network & Admin Office & Productivity OS & Utilities

Apps available for Windows

GoToAssist VS Aeroadmin

GoToAssist is a comprehensive remote support solution with advanced features like session recording and remote printing, making it suitable for professional IT support. In contrast, Aeroadmin is a lightweight and easy-to-use tool ideal for quick remote access and support without extensive configuration or costs.

GoToAssist

Pros:

  • Easy to use interface
  • Multi-platform support (Windows, Mac, mobile)
  • File transfer capabilities
  • Remote printing feature
  • Session recording for later review

Cons:

  • Higher pricing compared to competitors
  • Requires stable internet connection
  • Limited customization options

Aeroadmin

Pros:

  • Lightweight and quick installation
  • No need for configuration or firewall adjustments
  • Remote desktop access without prior installation
  • Supports screen sharing and video calls
  • Affordable pricing

Cons:

  • Limited features in the free version
  • Less robust security features
  • May have lag on slower internet connections

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