GoToAssist vs LogMeIn

Compare features, pricing, and capabilities to find which solution is best for your needs.

GoToAssist icon

GoToAssist

GoToAssist is a comprehensive, cloud-based remote support solution designed for IT support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support. by Citrix Systems, Inc.

Commercial
Platforms: Windows Online Android iPhone Android Tablet iPad
Screenshots:
VS
LogMeIn icon

LogMeIn

LogMeIn provides secure and reliable remote access, management, and support solutions for individuals and businesses. Known for its robust feature set, it enables users to connect to and control computers remotely, transfer files, and provide technical assistance from anywhere. by LogMeIn, Inc.

Commercial
Platforms: Mac OS X Windows Online Android iPhone Android Tablet iPad
Screenshots:

Comparison Summary

GoToAssist and LogMeIn are both powerful solutions in their space. GoToAssist offers gotoassist is a comprehensive, cloud-based remote support solution designed for it support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support., while LogMeIn provides logmein provides secure and reliable remote access, management, and support solutions for individuals and businesses. known for its robust feature set, it enables users to connect to and control computers remotely, transfer files, and provide technical assistance from anywhere.. Compare their features and pricing to find the best match for your needs.

Pros & Cons Comparison

GoToAssist

GoToAssist

Analysis & Comparison

Advantages

Comprehensive feature set for remote support.
Reliable and stable performance during sessions.
Strong support for unattended access.
Multiplatform compatibility (Windows, Mac, Mobile).
Integrated communication tools (chat, audio).

Limitations

Can be relatively expensive depending on the plan and number of users.
User interface, while functional, could benefit from modernization.
LogMeIn

LogMeIn

Analysis & Comparison

Advantages

Reliable and stable remote connections.
Comprehensive set of features for diverse needs.
Strong security options and user management for businesses.
Supports multi-monitor setups effectively.
Convenient built-in file transfer and remote printing.

Limitations

Subscription cost can be high, especially for business plans.
Advanced configurations may require technical expertise.
Can consume significant bandwidth during active sessions.

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