GoToAssist vs mRemoteNG

Compare features, pricing, and capabilities to find which solution is best for your needs.

GoToAssist icon

GoToAssist

GoToAssist is a comprehensive, cloud-based remote support solution designed for IT support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support. by Citrix Systems, Inc.

Commercial
Platforms: Windows Online Android iPhone Android Tablet iPad
Screenshots:
VS
mRemoteNG icon

mRemoteNG

mRemoteNG is an open-source, tabbed, multi-protocol remote connections manager. It allows users to manage all their remote connections from a single, easy-to-use interface, supporting protocols like RDP, VNC, SSH, HTTP/S, Telnet, rlogin, and Raw Socket. It provides a centralized platform for managing a diverse range of remote access technologies, enhancing productivity and organization for network administrators, IT professionals, and power users.

Open Source
Platforms: Windows
Screenshots:

Comparison Summary

GoToAssist and mRemoteNG are both powerful solutions in their space. GoToAssist offers gotoassist is a comprehensive, cloud-based remote support solution designed for it support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support., while mRemoteNG provides mremoteng is an open-source, tabbed, multi-protocol remote connections manager. it allows users to manage all their remote connections from a single, easy-to-use interface, supporting protocols like rdp, vnc, ssh, http/s, telnet, rlogin, and raw socket. it provides a centralized platform for managing a diverse range of remote access technologies, enhancing productivity and organization for network administrators, it professionals, and power users.. Compare their features and pricing to find the best match for your needs.

Pros & Cons Comparison

GoToAssist

GoToAssist

Analysis & Comparison

Advantages

Comprehensive feature set for remote support.
Reliable and stable performance during sessions.
Strong support for unattended access.
Multiplatform compatibility (Windows, Mac, Mobile).
Integrated communication tools (chat, audio).

Limitations

Can be relatively expensive depending on the plan and number of users.
User interface, while functional, could benefit from modernization.
mRemoteNG

mRemoteNG

Analysis & Comparison

Advantages

Manages multiple protocols (RDP, SSH, VNC, etc.) in one application.
Effective tabbed interface for managing concurrent connections.
Organized connection tree for easy navigation.
Integrated SSH client with PuTTY compatibility.
Open source and free to use.

Limitations

Interface might feel basic compared to some commercial alternatives.
Development and updates rely on community contributions.
Configuration of advanced settings can require technical understanding.

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