GoToAssist vs NoMachine : Which is Better?

GoToAssist icon

GoToAssist

GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. Developed by Citrix Systems, Inc.

License: Commercial

Apps available for Windows Online Android iPhone Android Tablet

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NoMachine icon

NoMachine

NoMachine is a remote connectivity and network computing software. Developed by NoMachine S.à r.l.

License: Free Personal

Apps available for Mac OS X Windows Linux Android iPhone

GoToAssist VS NoMachine

NoMachine excels in providing high-performance remote desktop access with strong security features, making it ideal for technical users. In contrast, GoToAssist focuses on user-friendliness and integration capabilities, catering to businesses needing quick support solutions.

GoToAssist

Pros:

  • Easy setup and integration with other tools
  • Multi-monitor support
  • Session recording and reporting features
  • Cross-platform support
  • User-friendly interface

Cons:

  • Subscription-based pricing can be costly
  • Limited customization options
  • Performance can vary based on internet connection

NoMachine

Pros:

  • High-quality remote desktop access
  • Supports multiple platforms (Windows, macOS, Linux, Android, iOS)
  • File transfer capabilities
  • Strong security features with encryption
  • Low latency and high performance

Cons:

  • Limited customer support options
  • More complex setup for non-technical users
  • May require additional configuration for optimal performance

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