Intercom vs LiveAgent : Which is Better?

Intercom icon

Intercom

Intercom is a corporate messaging software.

License: Freemium

Apps available for Online Android iPhone

VS
VS
LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

Intercom VS LiveAgent Feature comparision

Feature Intercom LiveAgent
Onboarding
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
User Profiles
Email marketing automation
Automatic messages
Integrated Chat
Chat history
Customer service
Customer support
Helpdesk ticketing
Contextual sales
Email tracking
Legal CRM
Publishing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Knowledge base
Online chat
Customizable
Kanban boards
Kanban Chart
Chat Bot
Real-time analytics
Support for Multiple Users
Shared inbox
Comment section
Lead Generation
Artificial intelligence
Bots
Beat maker
Call recording
Gamification
Modern live chat
Voice Call
Email notifications
Auto responder
Forums
Software as a Service
Suggestion voting
German
*community curated information: This table may not have the most accurate information. Please suggest changes

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