UseResponse vs IdeaLab by Collective Innovation

UseResponse and IdeaLab by Collective Innovation are both powerful solutions in their space. UseResponse offers useresponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. it's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development., while IdeaLab by Collective Innovation provides idealab by collective innovation is a comprehensive cloud-based ideation management software designed to help organizations capture, evaluate, and develop innovative ideas from various sources, including customers and employees. it facilitates collaboration and streamlines the innovation process.. Compare their features and pricing to find the best match for your needs.