UseResponse vs Intercom : Which is Better?

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Self-Hosted

Intercom

Intercom is a corporate messaging software.

License: Freemium

Categories: Business & Commerce Education & Reference Network & Admin

Apps available for Online Android iPhone

UseResponse VS Intercom Feature comparision

Feature	UseResponse	Intercom
Multiple languages
Canned responses
Chat
Community based
Customer Feedback
Customer service
Customizable
Flexible customizations
German
Helpdesk ticketing
Kanban boards
Kanban Chart
Knowledge base
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Software as a Service
Email automation
Encrypted chat
Suggestion voting
Email notifications
Email tracking
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
Onboarding
User Profiles
Email marketing automation
Automatic messages
Integrated Chat
Chat history
Contextual sales
Legal CRM
Publishing
Online chat
Chat Bot
Real-time analytics
Support for Multiple Users
Shared inbox
Comment section
Lead Generation
Artificial intelligence
Bots