UseResponse vs Trakdesk : Which is Better?

UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

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Trakdesk icon

Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk

License: Commercial

Apps available for Mac OS X Windows Linux Online Windows Mobile

UseResponse VS Trakdesk Feature comparision

Feature UseResponse Trakdesk
Multiple languages
Canned responses
Chat
Community based
Customer Feedback
Customer service
Customizable
Flexible customizations
German
Helpdesk ticketing
Kanban boards
Kanban Chart
Knowledge base
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Software as a Service
Email automation
Encrypted chat
Suggestion voting
Email notifications
Email tracking
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
Gamification
Shared inbox
Comment section
Configurable
*community curated information: This table may not have the most accurate information. Please suggest changes

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