UseResponse vs UserEcho : Which is Better?

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Self-Hosted

UserEcho

serEcho is a software solution for better customer service. Developed by UserEcho

License: Commercial

Categories: Business & Commerce

Apps available for Online iPhone iPad

UseResponse VS UserEcho Feature comparision

Feature	UseResponse	UserEcho
Multiple languages
Canned responses
Chat
Community based
Customer Feedback
Customer service
Customizable
Flexible customizations
German
Helpdesk ticketing
Kanban boards
Kanban Chart
Knowledge base
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Software as a Service
Email automation
Encrypted chat
Suggestion voting
Email notifications
Email tracking
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
Knowledge Management
UI customization
Chat Bot
Real-time analytics
Support for Multiple Users
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Integrated Chat
Online chat