Freshdesk
Commercial
Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.
Trakdesk
Commercial
Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support.
Kayako
Commercial
Kayako is a customer service software.
Request Tracker
Open Source
Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users.
osTicket
Open Source
Open source support ticket system simple, free, lightweight, open source, and easy to setup and use.
Web Help Desk
Commercial
Web Help Desk is a powerful and affordable ticketing and IT asset management software solution.
GLPI
Open Source
GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.
Helprace
Commercial
Helprace is a customer service software suite linking a ticket system with help desk software.
Compare OTRS Business Solution™ with alternatives
Compare Freshdesk and OTRS Business Solution™ and decide which is most suitable for you.
Compare osTicket and OTRS Business Solution™ and decide which is most suitable for you.
Compare Trakdesk and OTRS Business Solution™ and decide which is most suitable for you.
Compare Web Help Desk and OTRS Business Solution™ and decide which is most suitable for you.
Compare Kayako and OTRS Business Solution™ and decide which is most suitable for you.
Compare GLPI and OTRS Business Solution™ and decide which is most suitable for you.
Compare Request Tracker and OTRS Business Solution™ and decide which is most suitable for you.
Compare Helprace and OTRS Business Solution™ and decide which is most suitable for you.