Request Tracker Alternatives for Mac OS X

Redmine is a robust and flexible open-source project management web application designed to help teams manage projects, track issues, and collaborate effectively. It offers a wide range of features, including multi-project support, Gantt charts, time tracking, and extensive customization options through plugins and themes.

Trac is a mature open-source, web-based project management and bug tracking system. It integrates closely with version control systems and provides a wiki for documentation, making it a comprehensive tool for software development teams.

Mantis Bug Tracker is a free and open-source, web-based issue tracking system designed primarily for software defect tracking. It offers a straightforward interface and a range of features suitable for managing projects and tracking the lifecycle of bugs and issues.

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Marker is a powerful visual bug reporting and feedback tool designed for development teams, designers, testers, and clients. It simplifies collecting, annotating, and submitting precise bug reports and visual feedback directly from any website, integrating seamlessly with popular project management and issue tracking systems.