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Request Tracker Alternatives for Linux

Looking for Request Tracker alternatives? We've curated 8 top alternatives that offer similar functionality. Whether you need Linux options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Redmine

Redmine

Open Source

Redmine is a robust and flexible open-source project management web application designed to help teams manage projects, track issues, and collaborate effectively. It offers a wide range of features, including multi-project support, Gantt charts, time tracking, and extensive customization options through plugins and themes.

Key Features

  • Open-source and free with no licensing costs.
  • Highly customizable and extensible through plugins and themes.
  • Strong issue tracking and workflow management.

vs Request Tracker

Open-source and free with no licensing costs. compared to Request Tracker
Trac

Trac

Open Source

Trac is a mature open-source, web-based project management and bug tracking system. It integrates closely with version control systems and provides a wiki for documentation, making it a comprehensive tool for software development teams.

Key Features

  • Excellent integration with Version Control Systems (Git, SVN).
  • Powerful integrated Wiki for documentation.
  • Highly customizable through plugins and configuration.

vs Request Tracker

Excellent integration with Version Control Systems (Git, SVN). compared to Request Tracker
Mantis Bug Tracker

Mantis Bug Tracker

Open Source

Mantis Bug Tracker is a free and open-source, web-based issue tracking system designed primarily for software defect tracking. It offers a straightforward interface and a range of features suitable for managing projects and tracking the lifecycle of bugs and issues.

Key Features

  • Free and open source, no license costs.
  • Strong focus on bug tracking functionality.
  • Customizable through plugins and configuration.

vs Request Tracker

Free and open source, no license costs. compared to Request Tracker
Ora

Ora

Commercial

Ora is a comprehensive, real-time project management platform designed for teams of all sizes. It offers a flexible and intuitive interface, enabling teams to manage tasks, track time, collaborate effectively, and streamline workflows within a single workspace. From agile methodologies to traditional project planning, Ora provides the tools necessary to enhance productivity and achieve project goals.

Key Features

  • Comprehensive feature set covering task management, time tracking, and collaboration.
  • Supports multiple project management methodologies (Kanban, Gantt, Sprints).
  • Real-time collaboration and communication tools enhance team connectivity.

vs Request Tracker

Comprehensive feature set covering task management, time tracking, and collaboration. compared to Request Tracker
osTicket

osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Key Features

  • Completely free and open source, offering significant cost savings.
  • Easy to set up and configure for basic helpdesk operations.
  • Effectively consolidates support requests from email and web forms.

vs Request Tracker

Completely free and open source, offering significant cost savings. compared to Request Tracker
OTRS Business Solution™

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.

Key Features

  • Highly customizable to fit specific workflows.
  • Robust automation capabilities improve efficiency.
  • Strong integration options via APIs.

vs Request Tracker

Highly customizable to fit specific workflows. compared to Request Tracker
FogBugz

FogBugz

Commercial

FogBugz is a comprehensive web-based project management system designed to streamline development workflows. It integrates bug and issue tracking, project organization, team collaboration, and customer support features into a single platform, making it ideal for software development teams of all sizes.

Key Features

  • Integrated feature set covering development, collaboration, and support.
  • Strong bug and issue tracking capabilities.
  • Supports various project methodologies (Agile, Scrum, Kanban, Gantt).

vs Request Tracker

Integrated feature set covering development, collaboration, and support. compared to Request Tracker
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

  • Unified inbox consolidates communication channels.
  • Robust ticketing system with extensive customization.
  • Integrated live chat for real-time support.

vs Request Tracker

Unified inbox consolidates communication channels. compared to Request Tracker

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