Kayako vs Smartsupp : Which is Better?

Kayako icon

Kayako

Kayako is a customer service software. Developed by Kayako

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

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Smartsupp icon

Smartsupp

Smartsupp is a free live chat for your website. Developed by Smartsupp

License: Freemium

Apps available for Mac OS X Windows Online Android iPhone

Kayako VS Smartsupp Feature comparision

Feature Kayako Smartsupp
Customer Chat
Customer service
Knowledge base
Live Chat
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Chat Bot
Real-time analytics
Support for Multiple Users
Email notifications
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email tracking
Auto responder
Forums
Software as a Service
Email marketing automation
Gmail integration
Bug reporting
Customizable triggers
Automatic messages
Canned responses
Chat
Facebook integration
Mobile apps
Online chat
Session Recording
Simple installation
Statistics and Reports
User session recording
Visitor recording
Chat history
Integrated Chat
Workflow Automation
Agent dashboard
Chat widget
Artificial intelligence
Bots
*community curated information: This table may not have the most accurate information. Please suggest changes

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