Desk.com vs Survicate : Which is Better?

Desk.com icon

Desk.com

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Developed by Salesforce

License: Commercial

Categories: Business & Commerce

Apps available for Online

VS
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Survicate icon

Survicate

Survicate is an all-in-one customer feedback tool focused on SMB. Developed by Survicate

License: Freemium

Apps available for Online

Desk.com VS Survicate Feature comparision

Feature Desk.com Survicate
Customer support
Dockerized
Helpdesk ticketing
Forums
Knowledge base
Software as a Service
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Modern live chat
Beat maker
Call recording
Customizable
Kanban boards
Kanban Chart
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Shared inbox
Comment section
Customer service
Email tracking
Auto responder
Configurable
Conversion Rate Optimization
Customer Analytics
Real-time analytics
Advanced targeting
Behavioural targeting
Category filters
Conversion tracking
Feedback
Lead Generation
Marketo integration
Mobile friendly
Net Promoter Score (NPS)
Pop-up surveys
Question Branching
Salesforce integration
Skip Logic
White-labeled
Cross tabulation
Data API
Logic jump
Quiz maker
Multiple languages
Responsive design
Embedded email surveys
SMS API
Mouse Heatmaps
Visitor recording
IFTTT integration
Real time collaboration
Suggestion voting
German
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
*community curated information: This table may not have the most accurate information. Please report any problems here

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