Desk.com vs UserReport : Which is Better?

Desk.com icon

Desk.com

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Developed by Salesforce

License: Commercial

Categories: Business & Commerce

Apps available for Online

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UserReport icon

UserReport

UserReport is a set of free, easy-to-use tools, that tell you who your users are, and what they want to achieve. Developed by UserReport

License: Free

Apps available for Online

Desk.com VS UserReport Feature comparision

Feature Desk.com UserReport
Customer support
Dockerized
Helpdesk ticketing
Forums
Knowledge base
Software as a Service
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Modern live chat
Beat maker
Call recording
Customizable
Kanban boards
Kanban Chart
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Shared inbox
Comment section
Customer service
Email tracking
Auto responder
Configurable
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Multiple languages
Net Promoter Score (NPS)
Embedded email surveys
SMS API
Cross tabulation
Asana integration
Crossword puzzle
Form builder
Forms
Data API
Logic jump
Mobile friendly
Quiz maker
Responsive design
IFTTT integration
Real time collaboration
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
Suggestion voting
German
*community curated information: This table may not have the most accurate information. Please suggest changes

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