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Top Alternatives to UserReport

Looking for UserReport alternatives? We've curated 31 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

SupportBee

SupportBee

Commercial

SupportBee is an email ticketing system designed to streamline customer support for teams. It centralizes support emails, enables team collaboration, and offers features like knowledge base management and reporting to improve efficiency.

Key Features

  • Clean and intuitive user interface
  • Excellent team collaboration features
  • Easy to set up and start using

vs UserReport

Clean and intuitive user interface compared to UserReport
UserVoice

UserVoice

Commercial

UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth.

Key Features

  • Consolidates feedback, support, and knowledge base in one platform.
  • Effective democratic voting system for feature prioritization.
  • Transparent communication of product roadmaps to users.

vs UserReport

Consolidates feedback, support, and knowledge base in one platform. compared to UserReport
Get Satisfaction

Get Satisfaction

Commercial

Get Satisfaction is a customer community platform designed to enhance technical support, foster peer-to-peer assistance, and gather valuable customer feedback through forums, knowledge bases, and feedback tools.

Key Features

  • Strong platform for building and managing customer communities.
  • Effectively facilitates peer-to-peer support.
  • Integrated feedback tools provide valuable insights.

vs UserReport

Strong platform for building and managing customer communities. compared to UserReport
LimeSurvey

LimeSurvey

Open Source

LimeSurvey is a powerful, free, and open-source online survey application written in PHP. It supports various database backends and is distributed under the APL license. Offering extensive features for creating, distributing, and analyzing surveys, it's a flexible alternative to commercial survey tools.

Key Features

  • Free and open source with no licensing costs.
  • Highly customizable with advanced features like complex logic.
  • Supports multiple languages effectively.

vs UserReport

Free and open source with no licensing costs. compared to UserReport
UserEcho

UserEcho

Commercial

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency.

Key Features

  • Integrated feedback, knowledge base, and support in one platform.
  • Strong community feedback and suggestion management features.
  • Reduces support load through effective knowledge base.

vs UserReport

Integrated feedback, knowledge base, and support in one platform. compared to UserReport
Google Drive - Forms

Google Forms is a free online tool from Google that allows users to create surveys, quizzes, and polls easily. It's part of the Google Workspace suite and integrates seamlessly with other Google services like Sheets for data analysis.

Key Features

  • Completely free to use
  • Extremely easy and intuitive interface
  • Seamless integration with Google Sheets for data analysis

vs UserReport

Completely free to use compared to UserReport
Responster

Responster

Free

Responster is a robust feedback platform designed to empower businesses by providing tools for creating, distributing, and analyzing surveys, polls, and forms. It emphasizes clarity, collaboration, and control throughout the feedback collection process, making it suitable for various organizational needs.

Key Features

  • User-friendly drag-and-drop form builder.
  • Excellent mobile responsiveness for all forms and surveys.
  • Powerful logic jump feature for dynamic surveys.

vs UserReport

User-friendly drag-and-drop form builder. compared to UserReport
Typeform

Typeform

Freemium

Typeform is a cloud-based platform revolutionizing the way you collect data through beautiful, interactive forms and surveys. It emphasizes engaging user experiences over traditional, static form builders, making data collection more enjoyable and effective.

Key Features

  • Highly engaging and user-friendly conversational interface.
  • Beautiful and customizable design leads to higher completion rates.
  • Intuitive drag-and-drop form builder requires no coding.

vs UserReport

Highly engaging and user-friendly conversational interface. compared to UserReport
SmartSurvey

SmartSurvey

Freemium

SmartSurvey is a comprehensive online survey software empowering users to collect, analyze, and report data efficiently. Its SааS рlatfоrm simplifies creating stylish, multi-language surveys across various channels, including web, SMS, and offline, providing robust tools for insightful data analysis and reporting for informed decision-making.

Key Features

  • Intuitive survey creation interface with drag-and-drop functionality.
  • Supports multiple data collection methods including web, SMS, and offline.
  • Strong data analysis and reporting features like cross-tabulation and real-time results.

vs UserReport

Intuitive survey creation interface with drag-and-drop functionality. compared to UserReport
HunchBuzz

HunchBuzz

Freemium

HunchBuzz is an idea management platform designed for HR, Change & Transformation, and Innovation departments to capture, curate, and action insights.

Key Features

  • Effective gamification features to drive engagement.
  • Comprehensive tools for managing the idea lifecycle.
  • Supports both internal and external feedback collection.

vs UserReport

Effective gamification features to drive engagement. compared to UserReport
Survicate

Survicate

Freemium

Survicate is a comprehensive customer feedback platform tailored for SMBs, enabling businesses to collect valuable insights through various survey types and feedback widgets optimized for conversion and understanding customer behavior.

Key Features

  • Versatile survey types for multi-channel feedback collection.
  • Advanced targeting options for precise audience reach.
  • Strong integrations with popular business tools.

vs UserReport

Versatile survey types for multi-channel feedback collection. compared to UserReport
Ramen

Ramen

Freemium

Ramen is a comprehensive software platform designed to help businesses deeply understand their users through advanced data collection, organization, and analysis.

Key Features

  • Consolidates user data from multiple sources for a unified view.
  • Provides tools for both collecting and acting on user feedback.
  • Integrates with popular project management and communication tools.

vs UserReport

Consolidates user data from multiple sources for a unified view. compared to UserReport
Zent.IO

Zent.IO

Commercial

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Key Features

  • Unified omnichannel inbox improves agent efficiency.
  • Robust ticketing system for organized issue resolution.
  • Integrated knowledge base aids agents and customer self-service.

vs UserReport

Unified omnichannel inbox improves agent efficiency. compared to UserReport
Rational Survey

Rational Survey

Freemium

Rational Survey is a comprehensive online platform designed for creating, distributing, and analyzing questionnaire-based surveys and polls. It offers robust tools for collecting customer, employee, and general feedback, supporting multiple languages and providing powerful data analysis capabilities.

Key Features

  • Intuitive and user-friendly form builder requiring no coding.
  • Supports multiple languages for global audience reach.
  • Advanced logic and branching enable dynamic and intelligent surveys.

vs UserReport

Intuitive and user-friendly form builder requiring no coding. compared to UserReport
SurveyMonkey

SurveyMonkey

Freemium

SurveyMonkey is a leading online platform for creating and analyzing surveys. It empowers individuals and organizations to gather valuable feedback for various purposes, from market research to event planning, with user-friendly tools and robust data analysis capabilities.

Key Features

  • User-friendly interface for easy survey creation.
  • Wide range of question types and templates available.
  • Multiple distribution options for reaching your audience.

vs UserReport

User-friendly interface for easy survey creation. compared to UserReport
RankTrackr

RankTrackr

Commercial

RankTrackr is a robust cloud-based SEO rank tracking tool designed for agencies and professionals. It offers precise daily keyword ranking updates across multiple search engines and locations, coupled with essential SEO analysis features.

Key Features

  • Highly accurate daily rank tracking.
  • Excellent local rank tracking capabilities.
  • White-label reporting ideal for agencies.

vs UserReport

Highly accurate daily rank tracking. compared to UserReport
Desk.com

Desk.com

Commercial

Desk.com is a robust online customer support and help desk solution designed for small businesses and rapidly expanding companies. It centralizes customer interactions, streamlines support workflows, and provides tools for efficient issue resolution and customer engagement.

Key Features

  • Centralized management of customer interactions from multiple channels.
  • Robust ticketing system for efficient issue resolution.
  • Comprehensive self-service options with knowledge base and forums.

vs UserReport

Centralized management of customer interactions from multiple channels. compared to UserReport
SurveySparrow

SurveySparrow

Commercial

SurveySparrow is an omnichannel experience management platform designed to help businesses collect rich customer and employee feedback through engaging surveys. It offers a conversational interface, powerful automation, and detailed analytics for comprehensive experience insights.

Key Features

  • Engaging conversational survey format increases response rates.
  • Omnichannel distribution allows reaching users across multiple platforms.
  • Comprehensive platform for both Customer and Employee Experience.

vs UserReport

Engaging conversational survey format increases response rates. compared to UserReport
Enchant

Enchant

Commercial

Enchant is a customer support software designed to streamline communication and manage customer interactions efficiently. It offers a unified inbox, automation features, knowledge base, and reporting to empower support teams and enhance customer satisfaction. Built as a Software as a Service, it provides scalability and accessibility for businesses of all sizes.

Key Features

  • Centralized unified inbox for all customer communications.
  • Features like Knowledge Base can reduce support volume.
  • Automation capabilities improve efficiency and response times.

vs UserReport

Centralized unified inbox for all customer communications. compared to UserReport
mySurveyLab

mySurveyLab

Commercial

MySurveyLab is a professional online survey and research platform designed for businesses of all sizes. It offers advanced tools for creating engaging surveys, tests, and polls, collecting data across multiple channels, and conducting in-depth analysis to gain valuable insights into customer feedback, market trends, and employee satisfaction.

Key Features

  • Extensive feature set covering survey creation, distribution, and analysis.
  • Supports multi-channel data collection including online, offline, and embedded methods.
  • Offers robust integrations with popular business applications.

vs UserReport

Extensive feature set covering survey creation, distribution, and analysis. compared to UserReport
SurveyMoz

SurveyMoz

Freemium

SurveyMoz is a versatile online platform designed for creating, distributing, and analyzing a wide range of surveys, polls, and forms. It caters to various needs, from gathering customer feedback and conducting market research to creating quizzes and collecting leads.

Key Features

  • User-friendly drag-and-drop form builder makes creation easy
  • Supports advanced survey logic and branching for customization
  • Offers useful integrations with productivity and communication tools

vs UserReport

User-friendly drag-and-drop form builder makes creation easy compared to UserReport
Deskero

Deskero

Commercial

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.

Key Features

  • Strong social media integration for comprehensive support
  • Includes essential features like knowledge base and forums for self-service
  • Offers good customization options to fit specific business needs

vs UserReport

Strong social media integration for comprehensive support compared to UserReport
Whatagraph

Whatagraph

Commercial

Whatagraph is a marketing performance reporting platform that automates the conversion of complex digital marketing data into clear, visual reports, ideal for agencies and in-house marketing teams needing efficient client or internal reporting.

Key Features

  • Automates data collection and report generation, saving significant time.
  • Integrates with a wide range of marketing data sources.
  • Offers extensive report customization and white-labeling options.

vs UserReport

Automates data collection and report generation, saving significant time. compared to UserReport
GetSiteControl

GetSiteControl

Freemium

GetSiteControl is a powerful suite of engagement widgets designed to help website owners convert visitors into subscribers, leads, and customers. It offers a no-code platform for creating customizable forms, surveys, live chat, social sharing buttons, and more.

Key Features

  • All-in-one suite of website engagement widgets.
  • Easy-to-use no-code interface for creation and customization.
  • Powerful behavioral and exit-intent targeting options.

vs UserReport

All-in-one suite of website engagement widgets. compared to UserReport
idea.informer

Idea Informer is a comprehensive feedback management platform designed to empower organizations to collect, organize, and prioritize user ideas and suggestions. It serves as a central hub for fostering community engagement and driving product development based on valuable insights.

Key Features

  • Comprehensive feedback management with integrated community features.
  • Strong tools for prioritizing and actioning feedback.
  • Highly customizable to fit specific organizational needs.

vs UserReport

Comprehensive feedback management with integrated community features. compared to UserReport
PHPBack

PHPBack

Open Source

PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.

Key Features

  • Open source and free to use.
  • Effective suggestion voting for prioritization.
  • Integrates feedback collection with helpdesk ticketing.

vs UserReport

Open source and free to use. compared to UserReport
HappyFox

HappyFox

Commercial

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Key Features

  • Centralized ticketing system for multiple channels.
  • Comprehensive knowledge base feature for self-service.
  • Useful asset and task management capabilities.

vs UserReport

Centralized ticketing system for multiple channels. compared to UserReport
poll.ly

poll.ly

Free

poll.ly is a comprehensive platform for gathering ideas and opinions, offering robust tools for creating polls, surveys, and facilitating brainstorming sessions. It caters to individuals and organizations looking to collect feedback, conduct market research, or engage communities through interactive data collection methods.

Key Features

  • Easy to use, no coding required form builder
  • Supports multiple data gathering methods: polls, surveys, brainstorming
  • Good range of integrations with popular tools

vs UserReport

Easy to use, no coding required form builder compared to UserReport
Tender Support

Tender Support

Commercial

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations.

Key Features

  • Integrated helpdesk, forums, and knowledge base in one platform.
  • Strong emphasis on customer self-service reduces support volume.
  • Centralized ticketing system streamlines inquiry management.

vs UserReport

Integrated helpdesk, forums, and knowledge base in one platform. compared to UserReport
Helprace

Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Key Features

  • Integrated ticketing, knowledge base, forums, and feedback tools in one platform.
  • Strong focus on self-service and community support reduces ticket volume.
  • Provides tools for gathering valuable customer feedback.

vs UserReport

Integrated ticketing, knowledge base, forums, and feedback tools in one platform. compared to UserReport
OneDesk

OneDesk

Freemium

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

Key Features

  • Unifies project management, customer service, and product development.
  • Directly integrates customer feedback into development workflows.
  • High degree of customization to fit specific business needs.

vs UserReport

Unifies project management, customer service, and product development. compared to UserReport

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