Drift vs LiveAgent : Which is Better?

Drift icon

Drift

Drift is a conversation-driven marketing and sales platform. Developed by Drift, Inc.

License: Freemium

Apps available for Online Slack

VS
VS
LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

Drift VS LiveAgent Feature comparision

Feature Drift LiveAgent
Onboarding
Artificial intelligence
Bots
Customer support
Live Chat
SMS Messaging
Chat history
Customer service
Helpdesk ticketing
Email automation
Encrypted chat
Knowledge Base structuring
Email marketing automation
Automatic messages
Integrated Chat
Chat Bot
Real-time analytics
Support for Multiple Users
Knowledge base
Online chat
Chat
Workflow Automation
Agent dashboard
Chat widget
User session recording
Visitor recording
Real time collaboration
Shared inbox
Beat maker
Call recording
Gamification
Modern live chat
Voice Call
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email notifications
Email tracking
Auto responder
Forums
Software as a Service
Suggestion voting
German
*community curated information: This table may not have the most accurate information. Please suggest changes

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