Freshdesk vs Brimir : Which is Better?

Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

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Brimir icon

Brimir

Brimir is an Open source ticket manager. Developed by Ivaldi

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

Freshdesk VS Brimir Feature comparision

Feature Freshdesk Brimir
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customer service
Customer support
Software as a Service
Team Collaboration
Dockerized
Helpdesk ticketing
Modern live chat
Beat maker
Call recording
Contextual sales
Email tracking
Legal CRM
Publishing
Customizable
Kanban boards
Kanban Chart
Forums
Knowledge base
Auto responder
Suggestion voting
German
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Task Management
Wiki
Email marketing automation
Automatic messages
Integrated Chat
Text chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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