Freshdesk vs BuzzFlow CRM : Which is Better?
Freshdesk
Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.
License: Commercial
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Freshdesk VS BuzzFlow CRM Feature comparision
| Feature | Freshdesk | BuzzFlow CRM |
|---|---|---|
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Customer service | ||
| Customer support | ||
| Software as a Service | ||
| Team Collaboration | ||
| Dockerized | ||
| Helpdesk ticketing | ||
| Modern live chat | ||
| Beat maker | ||
| Call recording | ||
| Contextual sales | ||
| Email tracking | ||
| Legal CRM | ||
| Publishing | ||
| Customizable | ||
| Kanban boards | ||
| Kanban Chart | ||
| Forums | ||
| Knowledge base | ||
| Auto responder | ||
| Suggestion voting | ||
| German | ||
| Email notifications | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Live Chat | ||
| Business Automation | ||
| Collaborative | ||
| Email integration | ||
| Project Tracking | ||
| Real time collaboration | ||
| Content Templates | ||
| File sharing | ||
| Gantt-charts | ||
| Apps that Sync with Google Calendar | ||
| Email marketing automation | ||
| Form builder | ||
| Forms | ||
| Lead Generation | ||
| Social feed | ||
| Configurable | ||
| Dropbox integration | ||
| Web-Based | ||
| REST API | ||
| API Integration | ||
| Contacts | ||
| Integration with CRMs |
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