Freshdesk vs VisionProject : Which is Better?

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Categories: Business & Commerce Online Services

Apps available for Mac OS X Windows Linux Online Android

VisionProject

VisionProject is a Project Management Software that enables you to manage projects in an efficient way, saving you time and money. Developed by Visionera AB

License: Free Personal

Categories: Business & Commerce Office & Productivity OS & Utilities

Apps available for Online

Freshdesk VS VisionProject Feature comparision

Feature	Freshdesk	VisionProject
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customer service
Customer support
Software as a Service
Team Collaboration
Dockerized
Helpdesk ticketing
Modern live chat
Beat maker
Call recording
Contextual sales
Email tracking
Legal CRM
Publishing
Customizable
Kanban boards
Kanban Chart
Forums
Knowledge base
Auto responder
Suggestion voting
German
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Asset Management
Employee Time Tracking
Event management
Knowledge Management
Resource management
Task Management
Document sharing
Gantt-charts
Checklists
Content Filtering
Recurring tasks
Dependency Tracking
gmail.
Support for Kanban Boards
Bug reporting
Real time collaboration
Built-in File Manager
Extensible by Plugins/Extensions
Subtasks
Hierarchical structure
Content Templates
File sharing
Apps that Sync with Google Calendar
Multi-project management
Project Organization
Workflow
Custom templates
Work Item Tracking
Agile boards