Kayako vs LiveAgent : Which is Better?

Kayako icon

Kayako

Kayako is a customer service software. Developed by Kayako

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

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LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

Kayako VS LiveAgent Feature comparision

Feature Kayako LiveAgent
Customer Chat
Customer service
Knowledge base
Live Chat
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Chat Bot
Real-time analytics
Support for Multiple Users
Email notifications
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email tracking
Auto responder
Forums
Software as a Service
Email marketing automation
Gmail integration
Bug reporting
Customizable triggers
Beat maker
Call recording
Gamification
Integrated Chat
Modern live chat
Voice Call
Chat history
Suggestion voting
German
*community curated information: This table may not have the most accurate information. Please suggest changes

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