osTicket vs Desk.com : Which is Better?
osTicket
Open source support ticket system simple, free, lightweight, open source, and easy to setup and use. Developed by osTicket
License: Open Source
VS
VS
osTicket VS Desk.com Feature comparision
| Feature | osTicket | Desk.com |
|---|---|---|
| Customer Chat | ||
| Customer support | ||
| Dockerized | ||
| Helpdesk ticketing | ||
| Task Management | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Email tracking | ||
| Auto responder | ||
| Customizable | ||
| Kanban boards | ||
| Kanban Chart | ||
| Email notifications | ||
| Forums | ||
| Knowledge base | ||
| Software as a Service | ||
| Incident management | ||
| Inventory management | ||
| REST API | ||
| Wiki | ||
| Bug reporting | ||
| Release Management | ||
| Customer service | ||
| Configurable | ||
| Modern live chat | ||
| Beat maker | ||
| Call recording | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Live Chat | ||
| Shared inbox | ||
| Comment section |
Compare osTicket
Compare Help Scout and osTicket and decide which is most suitable for you.
Compare InvGate Service Desk and osTicket and decide which is most suitable for you.
Compare Jitbit Helpdesk and osTicket and decide which is most suitable for you.
