osTicket vs Bugzilla : Which is Better?

osTicket icon

osTicket

Open source support ticket system simple, free, lightweight, open source, and easy to setup and use. Developed by osTicket

License: Open Source

Apps available for Windows Linux Online MySQL Community Edition Self-Hosted

VS
VS
Bugzilla icon

Bugzilla

Bugzilla is a web-based general-purpose bugtracker and testing tool.

License: Open Source

Categories: Development

Apps available for Online

osTicket VS Bugzilla Feature comparision

Feature osTicket Bugzilla
Customer Chat
Customer support
Dockerized
Helpdesk ticketing
Task Management
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email tracking
Auto responder
Customizable
Kanban boards
Kanban Chart
Email notifications
Forums
Knowledge base
Software as a Service
Incident management
Inventory management
REST API
Wiki
Bug reporting
Release Management
Customer service
Configurable
*community curated information: This table may not have the most accurate information. Please suggest changes

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