osTicket VS Zendesk Feature comparision
| Feature | osTicket | Zendesk |
|---|---|---|
| Customer Chat | ||
| Customer support | ||
| Dockerized | ||
| Helpdesk ticketing | ||
| Task Management | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Email tracking | ||
| Auto responder | ||
| Customizable | ||
| Kanban boards | ||
| Kanban Chart | ||
| Email notifications | ||
| Forums | ||
| Knowledge base | ||
| Software as a Service | ||
| Incident management | ||
| Inventory management | ||
| REST API | ||
| Wiki | ||
| Bug reporting | ||
| Release Management | ||
| Customer service | ||
| Configurable | ||
| Email automation | ||
| Email marketing automation | ||
| Automatic messages | ||
| Integrated Chat | ||
| Contextual sales | ||
| Legal CRM | ||
| Publishing | ||
| Suggestion voting | ||
| German | ||
| Shared inbox | ||
| Comment section | ||
| Modern live chat | ||
| Beat maker | ||
| Call recording |
Compare osTicket
Compare Help Scout and osTicket and decide which is most suitable for you.
Compare InvGate Service Desk and osTicket and decide which is most suitable for you.
Compare Jitbit Helpdesk and osTicket and decide which is most suitable for you.