SmartSurvey vs LimeSurvey : Which is Better?

SmartSurvey icon

SmartSurvey

SmartSurvey is a SaaS platform where users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. Developed by SmartSurvey

License: Freemium

Categories: Online Services

Apps available for Online

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LimeSurvey icon

LimeSurvey

LimeSurvey (PHPSurveyor) is a free and open source on-line survey application written in PHP based on a MySQL, SQLite, PostgreSQL or MSSQL database, distributed under the GNU General Public License. Developed by Carsten Schmitz / The LimeSurvey team

License: Open Source

Categories: Development Online Services

Apps available for Mac OS X Windows Linux Online Self-Hosted

SmartSurvey VS LimeSurvey

LimeSurvey is an open-source survey tool that offers extensive customization and advanced logic capabilities, making it suitable for complex surveys. In contrast, SmartSurvey provides a more user-friendly interface and is better for users seeking quick setup and integration, particularly for paid surveys.

SmartSurvey

Pros:

  • User-friendly interface with drag-and-drop features
  • Variety of pre-built templates for quick setup
  • Good integration options with third-party tools
  • Excellent customer support
  • Payment integration for paid surveys

Cons:

  • Can be limited in advanced customizations
  • Less flexibility compared to open-source options
  • Pricing can be high for premium features

LimeSurvey

Pros:

  • Open-source and highly customizable
  • Supports complex surveys with advanced logic
  • Robust data analysis and reporting tools
  • Multi-language support for global surveys
  • Strong community support and resources

Cons:

  • Steeper learning curve for new users
  • Requires hosting and maintenance if self-hosted
  • Limited customer support for free users

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